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Privacy policy

Privacy Policy

Last updated: August 1st, 2025

This Privacy Policy explains how 

operating under the brand name Basic Motors, collects, uses, and shares personal data when you visit or interact with our website www.basicmotors.de or otherwise communicate with us (“Services”).

1. Who We Are (Data Controller)

This is the data controller of your personal data under the EU General Data Protection Regulation (GDPR), unless otherwise stated:

2. For Israeli Visitors

This Privacy Policy is also provided in accordance with the Israeli Privacy Protection Law, 1981. Personal data collected on this site may be transferred to and stored in the European Union or the United States in compliance with applicable data protection laws. Israeli users may request access, correction, or deletion of their data by contacting us at contact@basicmotors.de.

3. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Details: name, email, phone number, company information

  • Device and Usage Data: browser, IP address, cookies, interaction history

  • Communication Records: messages sent through forms or email

  • Marketing Preferences: newsletter sign-ups, consent for outreach

4. How We Collect Your Data

We collect personal data:

  • When you fill out contact forms or subscribe to communications

  • Automatically through cookies and analytics tools

  • From service providers such as Shopify and analytics platforms

  • When you contact us directly via email or phone

5. Legal Basis for Processing (EEA/UK Residents)

We process your personal data under the following legal bases (Art. 6 GDPR):

  • Consent – for cookies, newsletters, or marketing

  • Contract – if you request information or initiate business discussions

  • Legal obligation – compliance with tax or regulatory duties

  • Legitimate interest – fraud prevention, website security, service improvement

6. How We Use Your Data

We use your personal information to:

  • Respond to inquiries or requests

  • Manage business communications

  • Provide informational updates or marketing (if opted in)

  • Analyze and improve our website functionality and user experience

  • Ensure website security and prevent misuse

  • Comply with legal obligations

7. Disclosure of Personal Data

We may share your data with:

  • Shopify, our website platform provider

  • Marketing and analytics providers (e.g., Meta, Google)

  • Hosting and IT service providers

  • Legal or regulatory authorities, if required

  • Third parties, only with your consent

8. Cookies & Tracking Tools

We use cookies to:

  • Ensure website functionality

  • Analyze visitor behavior

  • Enable remarketing via platforms like Google or Meta

We use a cookie consent tool to allow you to manage preferences in compliance with GDPR.

You can change your cookie preferences at any time via the banner or browser settings.

9. Shopify-Specific Information

Our website is hosted on Shopify. Shopify may collect and process certain technical data (e.g., IP address, browser) to provide and optimize the hosting service. Learn more: Shopify Privacy Portal

10. International Data Transfers

Your data may be transferred to countries outside the EEA or UK. We rely on:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Other legally approved mechanisms

11. Data Retention

We retain personal data only as long as needed to:

  • Respond to your inquiries

  • Maintain a professional relationship

  • Comply with legal retention duties

12. Your Rights Under GDPR

You have the right to:

  • Access – what we store about you

  • Correct – inaccurate data

  • Delete – data you no longer want us to store

  • Restrict or object – to certain processing

  • Withdraw consent – at any time for cookies or marketing

  • Data portability – where applicable

Contact: contact@basicmotors.de

13. Complaints

If you have concerns about how we handle your data, you can:

14. Children's Privacy

This website is not directed at children under 16. We do not knowingly collect data from minors. Please contact us if you believe we have inadvertently collected such data.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “last updated” date.

16. Contact Us

Reliable Support

We offer more than customer service – we provide real support from people who know the process inside out. You get clear answers, honest timelines, and practical help at every stage, without the runaround.

Pricing Transparency

We believe in clear pricing – competitive, consistent, and fully documented from sourcing to delivery. You’ll always know what you're paying for, with no surprises and no hidden costs along the way.

INTERNATIONAL LOGISTICS

We move more than just vehicles – we manage the route, the timing, and the risks behind every shipment. From RoRo to container and air freight, we choose the most efficient method for each case, keeping things fast, secure, and fully aligned with your delivery plan.

Full-Spectrum Import Support

We handle more than just vehicles – we manage the paperwork, emissions, and tech behind it all. From EUR.1 certificates to TÜV-approved testing and smart OBD upgrades, we give importers the tools to meet the rules, boost value, and move faster – backed by a team trusted by the Israeli Transport Ministry.
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